Responsible gambling

Responsible Gaming is our top priority at Zinkra casino. We strive to provide you with the best possible gaming experience while maintaining a safe and secure environment for all players.

Gaming Limits

We understand that setting limits can help you manage your gaming habits effectively. To set these limits, please follow these steps:

• Log in to your account
• Go to My Account > Deposit/Loss Limit
• Set the desired limit

You will also have access to Time-Out features which allow you to temporarily restrict yourself from accessing our casino for a specified period of time.

Reality Checks

We are committed to helping you monitor and control your gaming habits. Our reality checks can send you reminders at regular intervals throughout your session, alerting you when you've reached a certain amount of playing time or loss threshold.

• Log in to your account
• Go to My Account > Reality Check

To enable this feature, please follow these simple steps:

1. Log into your casino account.
2. Navigate to the 'My Account' section and select "Reality Check".
3. Enable reality check by selecting "Yes" from the drop-down menu.

Self-Exclusion

If you feel that you need a break from gaming or are struggling with addiction, our self-exclusion program is available for your protection. This will temporarily restrict access to your account until it expires (either 30 days, six months, one year or five years). Please note that after the initial time period has expired, the account will automatically be excluded again.

To enable Self-Exclusion:

1. Log in to your casino account.
2. Go to My Account > Responsible Gaming
3. Select "Self-exclude" and choose a self-exclusion duration

Please allow 24 hours for the restriction to take effect after activation.

Tools and Resources

We encourage you to explore tools like GamCare, Gamblers Anonymous or SOS Joueurs - resources specifically geared towards assisting individuals struggling with responsible gaming:

• GamCare: A UK-based charity providing guidance on problem gaming.
• Gamblers Anonymous: Support group offering anonymous meetings for those battling addiction.
• SOS Joueurs (Canada): Helpline dedicated to counseling and helping Canadian residents.

Seeking Help

If you require further assistance or simply wish to discuss your gaming habits, please get in touch with our team. They are here to support you through various channels:

Please refer above for contact information.